India's cross-merchant COD buyer trust network. Every buyer gets a score based on their order history across all stores. Ship with confidence. Cut RTO by up to 40%.
COD is essential for growth in India — but it comes with a hidden cost that's bleeding merchants dry.
RTO rate on COD orders across Indian D2C. In fashion and electronics, it's over 50%. One in three shipments returns empty-handed.
Per failed delivery — forward logistics, reverse logistics, packaging, and handling. Multiply by hundreds of returns a month and it's devastating.
You have no idea who the buyer is before you ship. First-time shoppers, repeat fraudsters, loyal customers — they all look identical at checkout.
Truwth is a shared trust layer built on top of Shopify. Every order placed at any Truwth merchant — accepted, returned, or NDR'd — builds that buyer's permanent score. You see the full picture before you ship.
Ship blind — no idea if the buyer has an RTO history at other stores
Block COD entirely and lose 60% of potential customers who can't prepay
Pay ₹250+ per return in reverse logistics fees every single time
Fraud buyers freely hop from store to store — completely undetected
Your loyal buyers get the same experience as your worst-returning ones
See every buyer's full cross-merchant order history before you ship
Offer COD to trusted buyers, block only the risky ones — keep the revenue
Automatic COD blocking — zero manual review, zero extra work for your team
Fraud buyers flagged network-wide — one bad actor gets stopped everywhere
Gold-tier buyers unlock VIP treatment, faster dispatch, higher COD limits
Install, sync, protect. Works on all Shopify plans.
One-click install. Truwth syncs your entire order history in the background — no CSV exports, no manual data entry, no dev work.
Truwth creates a private Truwth ID for every buyer based on their phone number. Scores are built from delivery rate, RTO history, prepaid ratio, and cross-merchant data.
At checkout, Truwth checks the buyer's score in real-time. Buyers below the trust threshold get COD hidden automatically. Legitimate buyers never see a difference.
Built from delivery history, RTO rate, payment mode, and cross-merchant behavior across the entire Truwth network.
Truwth plugs into your Shopify store and works in the background. Zero ops overhead.
On install, Truwth syncs all your past orders and scores every buyer immediately. Your entire customer base is profiled in minutes.
Every COD checkout is scored via API in milliseconds. Risky buyers get COD hidden. Your best buyers get a frictionless experience.
Scores are built from behavior across all Truwth merchants. A fraudster flagged at one store is blocked at every store.
See every buyer's Truwth ID, score, tier, RTO rate, and full order history. Filter by tier. Know your best customers by name.
Phone numbers are never stored — only a one-way hash. Buyer identity is completely anonymized. DPDPA-compliant from day one.
Installs directly from Shopify. No custom integration, no developer needed. Works on all Shopify plans including Basic.
Every order you accept builds your Truwth score. A high score unlocks COD access at every Truwth merchant — no friction, no deposits, no restrictions.
Your Truwth ID and score follow you to every Truwth merchant. Build your reputation once — benefit everywhere you shop.
Accept deliveries, pay prepaid when you can, maintain your streak. Your score climbs and your COD access grows automatically.
Merchants only ever see your Truwth ID and score — never your name, phone number, or any personal detail.
Enter your mobile number to see your buyer trust score. Free, instant, and private.
Your number is never stored. We use a one-way hash to look up your score.
We're onboarding 50 Shopify merchants in the beta. Early merchants get free access — forever.
Install Truwth on your Shopify store. Sync your history, score your buyers, and start blocking risky COD orders — in under 2 minutes.
Install on Shopify →Check your Truwth score. See how merchants see you, understand your COD eligibility, and build your buyer reputation.
Check My Score →